Allan T

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Relevant Experience

Operations Support Specialist with BrivityVA since December 2024, focusing on Inside Sales and Database Management.

Real Estate Team Manager at SetSchedule from November 2020 – August 2024. Worked for a Technology company based in California that offers online real estate services for homeowners, buyers and real estate agents. Started as an Inside Sales Associate focusing on connecting home owners and buyers to Real Estate Agents with a target of 120 live transfers per month. Became a Team Manager and oversee daily operations, performance management, training and onboarding, reporting and process improvement.

Customer Service and Sales Representative at 800 Flat / 800 Battery – Dubai, UAE from October 2017 – August 2020.

Subject Matter Expert at Telstra Australia Powered by Teletech from July 2015 – July 2017.

Universal Agent at Convergys Phils for a US Telco Account from September 2014 – May 2015.

Collections Specialist at Expert Global Solutions (Alorica) from June 2012 – September 2014

Tools: Zendesk, Ring Central, Skype, FreshDesk, Anima, Siebel, SalesForce, RingCentral, Zoom Phone, Nextiva, Avaya, Google Workspace

    Self Introduction

    Full-Time

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    Part-Time

    $1,000

    Full-Time

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    Part-Time

    $1,250

    Key Area of Expertise

    Executive Assistance

    ISA/Appointment Setting

    Operational Management

    Lead Coordination

    Database Management

    Years of Real Estate Experience

    3 years 9 months

    Educational Background

    Electronics and Communications Engineering

    States Supported

    US

    Classified as an Experienced Talent in the field of real estate. Exhibits high CS adaptive personality traits. May tend to get bogged down in details during some decision-making processes. Evaluates others on the job by their own use of procedures, standards, and quality action. Appreciates security in projects, systems, and the job culture. Much of that security may be achieved by maintaining high standards of operational quality. Brings a high degree of competence in product and process knowledge.

    DISC Summary

    Internet Speed Test

    Exceeds Expectations – 934.36 Mbps download and 806.05 Mbps upload for primary (Converge) and 518.48 Mbps download secondary (Globe)

    Typing Test

    Exceeds Expectations -​ 48.27 WPM with 98.62% accuracy

    Desktop Specification

    Exceeds Expectations  – Intel Core i5 with 8 GB RAM on Win11