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Dodgie

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Relevant Experience

Lead Manager for Eye Homes Inc. a real estate solution company based in Ohio from 2021 – 2024. He was responsible for generating and nurturing seller leads by leveraging various marketing channels, including cold calling, text campaigns and email marketing. He maintained a strong pipeline of qualified lead and built rapport with potential sellers to understand their needs. He provided personalized guidance throughout the selling process, ensuring a seamless and positive experience for clients. He also collaborated closely with the acquisitions team to support deal flow and maximize conversion rates.

Loan Originator for First Loan through ARB Call Facilities a Business Process Outsourcing company basd in the Philippines from 2018-2021. He was responsible for providing customer support to U.S.-based clients, assisting with inquiries and concerns related to loan applications. He helped clients find suitable solutions by explaining loan terms, gathering necessary documentation, and ensuring a smooth application process.

Escalations Team Leader for a US based Telecommunications company through Convergys Philippines from 2012 – 2016. He was responsible for managing and supporting new team members in effective call handling and customer retention strategies. He handled complex customer escalations, ensured resolution in a timely manner, and contributed to maintaining high customer satisfaction.

Tier 2 Customer Service Representative for a US based Telecommunications company through Teletech Philippines from 2008-2012. He provided customer support related to products and services, billing inquiries, and basic troubleshooting. He handled escalated concerns, ensured accurate issue resolution, and maintained a high level of customer satisfaction.

Tools:ZenCall, SmrtPhone, Launch Control, Podio, Deal Analyzer, Hubstaff, SmartDialer, Google Workspace, Microsoft Office

Self Introduction

Full-Time

$1,500

Part-Time

$1,000

Full-Time

$1,750

Part-Time

$1,250

Interview Summary

Dodgie demonstrated a solid understanding of the sales cycle and showed effective strategies for lead generation and cold outreach. He articulated his experiences well, particularly in building rapport with skeptical leads. However, there were moments of background noise and some responses lacked depth. His motivation for career growth is clear, and he is eager to improve his skills in cold calling and lead generation. Dodgie’s approach to handling objections and building trust with customers was a notable strength.

Ratings

  • Background   
  • Achievement Motivation 
  • Culture Fit 
  • Communication Style

    Strengths

    • Effective rapport building with skeptical leads
    • Clear motivation for career growth
    • Solid understanding of the sales cycle

      Classified as an Experienced Talent in the real estate market. Exhibits high Cs adaptive personality traits. Because of his high degree in placing importance on having accurate data on which to make decisions.Demonstrates precise time management, and enjoys meetings most when they begin and end on time. Shows an instant awareness of mistakes and lower quality control. Motivated to maintain emotions in a cool, calm, collected, and controlled manner. This is contributed by the High C and Low I preferences. May show a lower trust level with newer people in the organization until they have established their credibility. Tends not to like interruptions while working on detailed projects.

      DISC Summary

      Internet Speed Test

      Exceeds Expectations – 248.38 Mbps download and 214.42 Mbps upload (Globe) for primary connection.

      Typing Test

      Exceeds Expectations -​ 37 WPM with 98% accuracy

      Desktop Specification

      Exceeds Expectations  – AMD Ryzen 5 with 16GB RAM on Win11