Relevant Experience

Operations Support Specialist for Brivity VA since September 2022, specializing in Appointment Setting, Lead Generation and Database Management.  He cultivates strong lead communication through cold calling, text messaging, email automations, and appointment setting, while updating lead statuses, managing pipeline stages, and pre-qualifying potential customers. He drives digital marketing efforts through lead generation strategies and organic engagement across social media platforms, while also providing graphic and video editing, blog writing, and administrative support for clients’ social media accounts and websites. In addition, he manages client relations, oversees projects and virtual events, coordinates schedules and appointments, maintains accurate documentation, and ensures consistent follow-ups with leads and agents to track progress and deliverables.

Real Estate Inside Sales Associate for US Asset Realty managing 400 leads daily from July 2020 to June 2021. He manages inside sales operations through circle prospecting, cold calling, and generating leads from FSBO and expired property listings, while setting appointments and maintaining all leads within the client management database. He systemizes lead management by setting up routing rules that automatically assign new leads to communication campaigns via email, calls, and text messages, ensuring a streamlined and organized follow-up process. Additionally, he oversees CRM database management by reviewing clients and preparing market reports, creates and edits graphic materials for online publication, manages social media growth and SEO strategies, administers websites, coordinates events and projects, and maintains consistent communication through email, chat, text, and calls.

Customer Services/Sales Representative for Bell Mobility through the business process outsourcing industry from February 2022 to June 2022.

Tools: Brivity, Ring Central, Mojo, Skype, Microsoft Office Tools, WordPress, Google Tools, Meta Business Suite, Canva, YouTube Studio, Asana, Mailerlite, Mailchimp