Valerie R.

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Relevant Experience

Customer Service and Sales Concierge for YLOPO LLC, a Real Estate Digital Marketing platform in the US. Responsible for answering volume of calls from home owners who are potentially selling or buying in the next 6 months. Follow up and nurture leads using YLOPO and Five9 from December 2021 to July 2024.

Executive Assistant for Kelley’s Mobile Notary Services from September 2021 to June 2022 focusing on calendar and email management, documents and urgent tasks needed by the business.

Inside Sales Associate for North Florida Moves Team from August 2020 to September 2021. Responsible in generating leads, managing calendars and emails. Dials 300 leads with a target of 3 appointments per day. 

Inside Sales Associate for a Realtor in Florida with Virtudesk from October 2019 to August 2020, focusing on sales, lead generation and database management using CINC, Mojo, Follow Up Boss, YLOPO, Zbuyer, Apollo.io, Ready Mode, Clickup, Discord, GoHighlevel, ASANA.

Customer Service and Sales Support promoted to Sr. Team Leader for multiple US-based companies through Sutherland, Convergys, Iqor and Sykes from August 2007 to September 2019. Responsible for managing the performance of agents under her team; supporting customers of US-based telecom companies such as Verizon and AT&T. Addressing concerns from as simple as billing questions to as complex as providing technical support and sales.

    Self Introduction

    Full-Time

    $2,000

    Part-Time

    $1,300

    Full-Time

    $2,250

    Part-Time

    $1,550

    Interview Summary

    Valerie demonstrated a solid understanding of the sales cycle and showed strong communication skills, particularly in building rapport and handling objections. She expressed a clear passion for sales and a desire for growth, aiming for leadership roles in the future. Overall, Valerie’s performance indicates a strong potential for success in an Inside Sales Associate role, with room for growth in specific areas.

    Ratings

    • Communication 
    • Background
    • Motivation
    • Culture Fit 

      Strengths

      • Strong communication skills, particularly in building rapport and handling objections
      • Clear passion for sales and desire for growth
      • Effective use of multiple channels for cold outreach

        Classified as a Significant Contributor in the real estate market. Exhibits high DI adaptive personality traits. Brings a high degree of assertiveness and persuasiveness to projects and activities. Has a high expectation for others to keep up and maintain a rapid pace. May be seen by some as aggressive and determined to meet or exceed goals or expectations. The High D and Lower S preferences bring energy to this trait. Wants to achieve tangible, measurable, real-time results. On the job, may like to be seen as a strong individualist and one who holds on to your convictions and values, even in the face of adversity.

        DISC Summary

        Internet Speed Test

        Exceeds Expectations – 278 Mbps download and 232 upload (FiberBlaze) for primary connection. 82.66 Mbps download and 81.81 Mbps upload (Globe) for secondary connection.

        Typing Test

        Exceeds Expectations -​ 59 WPM with 97% accuracy

        Desktop Specification

        Meets Expectations  – Intel Core i5-7300 with 8 GB RAM on Win 10 Pro