Kathleen

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Relevant Experience

Administrative Assistant for the Vision Realty Group of KWP in Texas from September 2020 to October 2024 performing the following tasks:

  • Managed email, calendar, travel arrangements, expense reporting, and monthly and annual commission tracking and reporting.
  • Prepared transaction documents in Dotloop and Docusign and submitted for Compliance review through KW Command.
  • Oversaw listing line communication (calls, emails, texts) and sent pre-listing documents.
  • Created and managed listings on Matrix MLS and Paragon MLS.
  • Facilitated booking of showings for agents using ShowingTime and ShowingSmart.
  • Developed marketing materials for email campaigns, postcards, flyers, and more.

    Customer Service Representative for companies like Blue Horizons (travels), Dodo, Telstra, and United Airlines through the business process outsourcing industry between 2013 to 2020.

    Tools: KW Command, Dotloop, Docusign, Paragon MLS, Matrix MLS, Canva

      Self Introduction

      Full-Time

      $1,850

      Part-Time

      $1,150

      Full-Time

      $2,100

      Part-Time

      $1,400

      Interview Summary

      Kathleen demonstrated a solid understanding of her role as a real estate virtual assistant, showcasing her ability to manage tasks efficiently and adapt to changing priorities. She effectively communicated her experiences and strategies for handling challenging situations, although there were moments where her responses could have been more structured. Her customer service orientation was evident in her proactive approach to resolving issues and maintaining open communication with clients.

      Ratings

      • Adaptability 
      • Accountability for results
      • Achievement Motivation 
      • Customer Service Orientation 
      • Communication Style

        Strengths

        • Proactive in improving processes and streamlining workflows
        • Effective prioritization and task management skills
        • Strong customer service orientation and communication with clients

          Classified as an Significant Contributor in the real estate market. Exhibits high SC adaptive personality traits. Extremely high sense of quality control and detail orientation in all she does for the team or organization. Persuades others on the team by careful attention to detail, and through facts, data, and logic, not emotion. Brings a very high level of conscientiousness and follow-through in working on detailed projects and complex assignments. Evaluates others on the job by their own use of procedures, standards, and quality action. Keeps a careful eye on the organizational clock and maintain a keen awareness of time-lines for systems and projects.

          DISC Summary

          Internet Speed Test

          Meets Expectations – 340 Mbps download and 60 upload (PLDT) for primary connection and 160 Mbps download and 172 upload (PLDT) for secondary connection

          Typing Test

          Exceeds Expectations -​ 57.53 WPM with 98.71% accuracy

          Desktop Specification

          Exceeds Expectations  -Intel Core i5 with 16 GB RAM on Win 11