Book a Consultation

Arjay T.

Request Interview
Photo_MeranoR

Relevant Experience

Virtual Assistant for a Luxury Rental Property company based in Miami from May 2024 to December 2025 managing an average of 80 – 90 luxury properties. Handles reservations, lease agreements, communication with guests and provides administative support.

Customer Service Representative promoted to Team Lead for Stellar Philippines a Business Process Outsourcing company from October 2016 to March 2020 providing phone support to Australian based customers. Handles a team, oversee daily productivity and overall performance. Create and run business reports.

Technical Support Representative for Southerland Global Services a Business Process Outsourcing company based in the Philippines from May 2012 to October 2013 providing phone support for US based customers in relation to biling, general inquiries and technical support.

Technical Support Representative for Intuit Quickbooks Payroll from October 2011 to May 2012 through Stream Global Services Philippines providing customer and technical support for US based clients in relation to setting up and system maintenance.

Tools: Track, Akia , Hello Sign, Building Link, Airbnb, Booking.com, VRBO, Google Workspace, Microsoft Office

    Self Introduction

    Full-Time

    $1,500

    Part-Time

    $1,000

    Full-Time

    $1,750

    Part-Time

    $1,250

    Interview Summary

    Arjay demonstrated a strong ability to handle multiple tasks and adapt to changing priorities, showcasing resilience and a proactive approach in customer service. His experience as an online travel agent and team leader aligns well with the Transaction Coordinator role, though there are opportunities to enhance his communication style and accountability for results.

    Ratings

    • Adaptability 
    • Accountability for results
    • Achievement Motivation 
    • Customer Service Orientation 
    • Communication Style

      Strengths

      • Effective multitasking and prioritization
      • Proactive customer service approach
      • Adaptability to changing work priorities

        Classified as an Aspiring Talent in the real estate market. Exhibits high IC adaptive personality traits. Extremely high sense of high quality control standards, for yourself and others, in order to minimize mistakes. Sets an example for others in being esystematic and logical in developing procedures. Very well prepared for meetings and appointments. May not verbalize criticism unless asked, at which point may become a wealth of practical information and ideas. Tends not to like interruptions while working on detailed projects. Likes to be aware of the rules, procedures and protocol so that you can follow them. May be somewhat difficult to get to know on a personal level, because of not being extremely verbal with others, unless in a small group environment.

        DISC Summary

        Internet Speed Test

        Exceeds Expectations – 316.43 Mbps download and  254.64 Mbps upload (PLDT Home Fiber) for primary connection. 51.44 Mbps download and 38.48 Mbps upload (SKY) for secondary.

        Typing Test

        Exceeds Expectations -​ 45 WPM with 97.10% accuracy

        Desktop Specification

        Meets Expectations  – Intel iCore5 8GB RAM on Win 11 Pro