Clarisse M.
Relevant Experience
- IT Service Desk for DXC Technology from August 2020 to Present
- IT Service Desk for Tata Consultancy Services from August 2018 to August 2020
Tools: Active Directory,Microsoft Office 365, Remote Desktop, Mobile Device Management/Company Portal, Azure, Network, Windows and Mac OS, Android and iOS, Citrix, OKTA, Calero/VeraSmart and ServiceNow ticketing tool
Self Introduction
Full-Time
$1,850
Part-Time
$1,150
Full-Time
$2,100
Part-Time
$1,400
Key Area of Expertise
Software Support
Hardware Support
Ticket Management
Years of IT Support Experience
5 years and 7 Months
Educational Background
Marketing
States Supported
US
Classified as a Significant Contributor in the field of IT Support. Exhibits high DC adaptive personality traits. She wants to be seen as assertive and at the vanguard of leadership in new, creative ideas and solutions. On a job-related problem, when in high thought-processing mode, she may be somewhat restrained in sharing ideas or expressing feelings. A drive toward aggression and assertiveness is softened a bit by an internal sensitivity. She is motivated to bring a future-oriented awareness to problems and solutions and shows dominance in many new situations, with an ability to quickly analyze the facts. Additionally, she enjoys developing unusual responses or new ideas or solutions to existing problems on the job. However, she may vacillate on some decisions, wanting to make the highest quality decision possible and may keep the information-gate or data-gate open too long.
DISC Summary
Internet Speed Test
Exceeds Expectations – 324.87 Mbps download and 193.43 Mbps upload for primary (PLDT) and 35.51 Mbps download and 3.77 Mbps Upload for secondary (Smart)
Typing Test
Exceeds Expectations - 52.00 WPM with 95.65% accuracy
Desktop Specification
Exceeds Expectations – Intel Core i5 with 12GB RAM on Win10