Relevant Experience

Unified Team Leader was the last held position for Poplar Homes from June 2023 to December 2024. Managed a team of 17 members administratively supporting clients of the company in ensuring their performance targets are achieved. Started with the company as Migration Specialist for three months, moving large data sets of new customers over to the Company’s CRM. Spent nine months as a Retention Specialist after that, partnering with clients’ issues to retain their business with the Company.

Customer Support Specialist for US based companies from May 2019to June 2023 through the business process outsourcing industry in the Philippines.

 

Tools: AppFolio, Salesforce, Slack, Docusign, Hubspot, Skype

Full-Time

$1,500

Part-Time

$1,000

Full-Time

$1,750

Part-Time

$1,250

Interview Summary

Darell demonstrated a proactive approach and adaptability throughout the interview, showcasing his ability to handle challenging situations and prioritize tasks effectively. His experience in property management and customer service was evident, and he communicated his strategies and achievements clearly. However, there were moments where his communication could have been more concise and structured. Overall, Bobong showed a strong customer service orientation and a drive for improvement, making him a promising candidate for the Executive Assistant role.

Ratings

  • Adaptability
  • Accountability for Result 
  • Achievement Motivation 
  • Customer Service Orientation 
  • Communication Style

    Strengths

    • Proactive in seeking solutions and improvements
    • Strong customer service orientation
    • Ability to adapt to new roles and challenges quickly

      Classified as an Aspiring Talent in the real estate market. Exhibits high SCd adaptive personality traits. Tends to resist the impulses toward fad solutions, and prefers to establish his own processes instead. Known by others to show a high degree of internal loyalty to people, projects, and ideals. Prefers to socialize with a rather small group of associates and build deeper relationships than have shallow relationships with a wide number of people. May be somewhat hesitant to jump into a new process or procedure until convinced that the new process is superior to the old one. Seen by others as one who is down-to-earth, approachable, and technically competent in areas of authority and responsibility. Able to model the professional stability necessary to grow within an organization.

      DISC Summary

      Internet Speed Test

      Exceeds Expectations – 309.14 Mbps download and 307.42 upload (PLDT) for primary connection and 86.53 Mbps download and 79.64 upload (GLOBE) for secondary connection

      Typing Test

      Exceeds Expectations -​ 42.32 WPM with 99.40% accuracy

      Desktop Specification

      Meets Expectations  – McBook Pro 2.3Ghz with 8 GB RAM