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Edlein

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Relevant Experience

Real Estate Sales Coordinator for US Clients from August 2019 to June 2024. She oversaw the full transaction lifecycle with a team of 23 professionals, ensuring compliance with regulatory protocols and internal policies while implementing quality control measures to guarantee high-quality outcomes. She developed and managed comprehensive action plans, adapting to scope changes and ensuring timely project delivery while maintaining objectives. Additionally, she built and nurtured strong relationships with clients, investors, and stakeholders, facilitated transactions across multiple brokerages, identified partnership opportunities, and implemented streamlined procedures that enhanced team efficiency and increased repeat business.

Real Estate Client Success Manager from July 2015 to August 2019. She managed a portfolio of client accounts, ensuring high customer satisfaction, retention, and continuous development while seamlessly coordinating transactions and executing client projects. Leading a high-performing team of eight professionals, she provided guidance, training, and support to enhance overall performance. Additionally, she devised strategic account plans that increased revenue, collaborated with cross-functional teams to deliver integrated solutions, and utilized CRM software to track client interactions, manage pipelines, and support data-driven decision-making.

Tools: Salesforce, Monday.com. Clickup, Missive, Boomtown, Top Producer, Docusign, Digisign, KW Command, Lofty, Skyslope, Canva

 

    Self Introduction

    Full-Time

    $2,500

    Part-Time

    $1,450

    Full-Time

    $2,750

    Part-Time

    $1,700

    Interview Summary

    Edlein demonstrated a strong ability to manage multiple tasks and adapt to changing priorities during the interview. She showcased her experience in handling a high volume of clients and her proactive approach to improving processes. Her communication was clear, though there were moments of hesitation. Overall, Edlein’s performance suggests she is well-suited for the role of Executive Assistant, with room for growth in certain areas.

    Ratings

    • Adaptability
    • Accountability for Results
    • Achievement Motivation
    • Customer Service Orientation
    • Communication Style 

      Strengths

      • Proven ability to manage a high volume of clients and tasks
      • Proactive in improving processes and systems
      • Strong customer service orientation and professionalism

        Classified as a Significant Contributor in the real estate market. Exhibits high SI adaptive personality traits. She tends to be optimistic and demonstrates high personal standards and sets high goals for herself.  She places high expectations on herself and others and is able to help coach others into a stronger quality orientation.  She tends to persuade others in the organization by demonstrating personal competence and encouraging others with a sense of optimism.  On the job, she tends to be rather friendly and easy-going in interacting with others on the team.  She has the ability to be a strong achiever in technical performance and expertise within the organization.

        DISC Summary

        Internet Speed Test

        Meets Expectations – 872 Mbps download and 717 upload (PLDT) for primary connection and 41 Mbps download and 51 upload (PLDT) for secondary connection

        Typing Test

        Exceeds Expectations -​ 59 WPM with 100% accuracy

        Desktop Specification

        Exceeds Expectations  -Intel Core i5 with 8 GB RAM on Win 11