Hershee Viela

Prior Experience

Operations Support Specialist with Brivity VA since December 2022, focusing on Inside Sales and Database Management.

Real Estate Inside Sales Associate/Account Manager/Executive Assistant for Dilly Properties, Maverick Builders and Homesmart managing 5000 leads daily from March 2020 to November 2022. Experienced in using tools such as Mojo, Calltools, Smart Contact.

Customer Services/Sales Representative for US companies through the business process outsourcing industry from December 2014 to October 2019.

Key Area of Expertise

Executive Assistance

ISA/Appointment Setting

Lead Coordination

Database Management

Years of Real Estate Experience

2 years 11 months

States Supported

Texas, Alabama, Washington

Educational Background

 Bachelor of Science Major in Information Technology

DISC Summary

Executive Summary

Classified as an Experienced Talent in the real estate market with more than 2 years experience in the field of Lead Generation.  Exhibits high CS adaptive personality traits.  Known to say ‘yes’ more than ‘no’ when asked to help out with a colleague’s project or problem.  Shows extremely high levels of patience in working with others.  Has a remarkable ability to follow patterns or procedures with enduring patience.  Known by others to show a high degree of internal loyalty to people, projects, and ideals.  Tends to work very successfully as a member of a team or group of professionals, and is able to coordinate her own participation in complex schedules with sincerity and ease.

Internet Speed Test

Exceeds Expectations399.45 Mbps download and 406.73 Mbps Upload for primary connection (Converge) | 61.70 Mbps download and 7.81 Mbps Upload for secondary connection (Sky)

Typing Test

 Exceeds Expectations 46.17 WPM with 97.49 % accuracy 

Desktop Specification

Exceeds ExpectationsAMD A6-7480 Radeon R5, 8 Compute Cores @ 3.50 GHz 12GB RAM on Win 10