Relevant Experience

Chat, Email, Operations, and Admin Support  for Trafilea, a tech-driven company that creates and grows direct-to-consumer global brands in intimates & apparel, health & wellness, and skincare, from May 2020 – August 2024. Responsible for responding to customers inquiries about products, cost, shipping, etc. 

Retail Support Representative for 247.ai from March 2015 to May 2020, supporting customers and retailers of a US-based telecommunication company.

Tools: Microsoft Office, Google Workspace

    Full-Time

    $1,500

    Part-Time

    $1,000

    Full-Time

    $1,750

    Part-Time

    $1,250

    Key Area of Expertise

    Executive Management

    Transaction Management

    Lead Coordination

    Database Management

    Years of Admin Experience

    4 years 3 months

    Educational Background

    Mechanical Engineering Technology

    States Supported

    US

    Classified as an Experienced Talent in the in the field of Admin Support. Exhibits high CS adaptive personality traits. Persuades others on the team by careful attention to detail, and through facts, data, and logic, not emotion. Project decisions are made after careful consideration of all variables and inputs. Appreciates security in projects, systems, and the job culture. Much of that security may be achieved by maintaining high standards of operational quality. Has a high sense of ‘neatness’ in the organizational workspace and at home. Everything in its place is preferred over clutter of some other style preferences.

    DISC Summary

    Internet Speed Test

    Exceeds Expectations – 586.38 Mbps download and 537.21 Mbps upload for primary (Globe) and 146.12 Mbps download and 146.38 Mbps upload for secondary (Fibre Blaze)

    Typing Test

    Exceeds Expectations -​ 59.01 WPM with 98.68% accuracy

    Desktop Specification

    Exceeds Expectations  – AMD Ryzen 5 with 16GB RAM on Windows 11