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Maribeth N.

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Relevant Experience

Virtual Assistant at Home Partners of America: Field and Project Management – Ops Cost and Maintenance through Rocket Station from 2022 to January 2025. Responsible in providing daily Executive and Admin support to 6 Resource and Field Operation. Handles and manage vendors, HOA violations, pool maintenance, HVAC and Re-keys. 

Technical Support Representative for Cybernet Software Systems, Inc. from 2020 to 2021. Responsible for assisting customers with general inquiries, billing, hardware and software configuration.

Customer Service Representative for Concentrix Philippines a Business Process Outsourcing company providing phone support to US based customers from 2019 to 2020. Responsible in answering general inquiries, negotiation of payment arrangements and upselling of products and services.

Seller Support Representative for Arvato Bertelsmann from 2018 to 2019. Responsible for addressing customer complaints and providing operational support to merchants selling on Amazon platform. 

 

Tools: Microsoft Office, Workspace, Canva, Facebook, Instagram, Twitter, LinkedIn, VDI (Citrix), Podio, Maestro, ZOHO, Zendesk, Talkdesk, TAPES, Salesforce, Northsight. HiredHelpr

    Self Introduction

    Full-Time

    $1,850

    Part-Time

    $1,150

    Full-Time

    $2,100

    Part-Time

    $1,400

    Interview Summary

    Maribeth demonstrated a strong ability to adapt to changing situations and showed a proactive approach in improving processes. Her communication style was clear, and she displayed a high level of empathy and customer service orientation. However, there is room for improvement in her ability to articulate complex ideas and manage multiple priorities effectively.

    Ratings

    • Adaptability 
    • Accountability for results
    • Achievement Motivation 
    • Customer Service Orientation 
    • Communication Style

      Strengths

      • Adaptability to new situations and challenges
      • Strong customer service orientation with empathy
      • Proactive in improving processes and training materials

        Classified as an Experienced Talent in the real estate market. Exhibits high IC adaptive personality traits. Has extremely high ability to accomplish complex tasks by working enthusiastically with people. Job related decisions are made by gathering facts and considering the needs of the people involved. Motivated to bring a high optimism and a desire to win on projects and assignments. Wants to be seen as one who has ability to take the seed of an idea and make it develop into a successful solution. Maintains high quality control standards while also being sensitive to the needs of others on the team. On complex assignments, will show the ability to handle both the people-side and the detail-side of a project with equal skill and confidence.

        DISC Summary

        Internet Speed Test

        Exceeds Expectations – 74.74 Mbps download and  77.36 upload (Globe Fiber) for primary connection. 43.43 Mbps download and 23.84 Mbps upload (Smart) for secondary connection.

        Typing Test

        Exceeds Expectations -​ 58 WPM with 99.59% accuracy

        Desktop Specification

        Exceeds Expectations  – Intel iCore7 16GB RAM on Win 11