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Maricel T

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Photo_MeranoR

Relevant Experience

Operations Support Specialist for Brivity VA since March 2024. Support a PLACE-Brivity client based in Texas on tasks relevant to pre-listing to closing functions. Manage up to 20 files a month during peak season for 8 active agents in production. 

Transaction Coordinator for US-based real estate teams from September 2017 to January 2024. Ensure all documents are completed accurately and on time, coordinate communication between agents, clients, lenders, and escrow officers, and help keep the transaction on schedule. Team supported: 

Operations Support for Autoplicity, an Amazon seller based in the US, from June 2017 to October 2018. Responsible for managing product listings, responding to customers’ queries on order status, billing, shipping, etc, and soliciting product reviews. 

Mentor and Subject Matter Expert for Concentrix-Synnex Inc, a business process outsourcing company in the Philippines supporting Amazon, from March 2009 to March 2016. 


Tools: Brivity, KW Command, Follow-Up Boss, Sisu, Dotloop, Docusign, Flex MLS, Google Workspace

Self Introduction

Full-Time

$2,000

Part-Time

$1,300

Full-Time

$2,250

Part-Time

$1,550

Executive Summary

Classified as a Significant Contributor in the real estate market. Exhibits high Cd adaptive personality traits. Places importance on having accurate data on which to make decisions. Shows an instant awareness of mistakes and lower quality control. Also shows a broad-based awareness of the political and economic implications of any decision that is made on behalf of the organization. Sets high quality control standards, for herself and others, in order to minimize mistakes. Supports the idea that assigning roles and responsibilities grows an effective and efficient organization. Sets an example for others in being systematic and logical in developing procedures. Demonstrates precise time management and enjoys meetings most when they begin and end on time. May not verbalize criticism unless asked, at which point she may become a wealth of practical information and ideas.

DISC Summary

Interview Summary

Maricel demonstrated a strong ability to streamline processes and manage multiple tasks effectively. She showed resilience in overcoming obstacles and adapting to changing priorities. Her communication style was clear, though there is room for improvement in articulating work experience relevance. Maricel effectively handled difficult customer interactions and learned from these experiences, which enhanced her customer service skills.

Ratings

  • Adaptability
  • Accountability for Results
  • Achievement Motivation
  • Customer Service Orientation
  • Communication Style 

    Strengths

    • Streamlined processes to improve efficiency
    • Managed multiple high-priority tasks effectively
    • Handled difficult customer interactions with patience and strategy

      Internet Speed Test

      Exceeds Expectations – 73.09 Mbps download and 94.50 Mbps Upload for Primary Line (PLDT) and 93.41 Mbps and 91.08 Mbps Upload for Secondary (Converge)

      Typing Test

      Exceeds Expectations -​ 47.50 WPM with 97.88% accuracy  

      Desktop Specification

      Exceeds Expectations –  Intel Core i5 with 32GB  RAM on Win11