Mark Andrew

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Relevant Experience

Real Estate Cold Caller  for Rocket Station a Process Outsourcing Company based in the Philippines providing support to US-based companies from March to October 2024. Responsible for calling leads, following up offers, property research and comparative market analysis.

Inside Sales Representative for Car Key Solutions a UK-based company from March to August 2023. Responsible for providing comprehensive vehicle services and emergency assistance.

Team Manager for The ResultsCX  a Business Process Outsourcing Company based in the Philippines offering digital customer experience solutions for global brands from May 2019 to May 2023. Responsible for managing the agents performance. Handles escalated issues and coaching to team members.

Outbound Sales Representative for various Business Process Outsoucing companies based in the Philippines through Global Solutions, Foundever and Concentrix from February 2013 to September 2018. Responsible for cold calling customers to offer products and services from mobile phones, cable, internet and more.

Tools: Microsoft Office, Google Suite, Podio, Eyebeem, Aircall, Hive, Brivity

Self Introduction

Full-Time

$1,500

Part-Time

$1,000

Full-Time

$1,750

Part-Time

$1,250

Interview Summary

Mark Andrew demonstrated a solid understanding of the sales cycle, particularly in outbound sales, and showcased his ability to build rapport and trust with customers. He highlighted his perseverance and strategic approach in converting prospects, especially those with financial constraints. However, there were areas where his communication could be more structured, and he expressed a desire to improve his efficiency in calls. His motivation for seeking new opportunities is driven by the desire for better prospects and the ability to work from home. Mark is adaptable and open to learning new techniques to enhance his sales performance.

Ratings

  • Background   
  • Achievement Motivation 
  • Culture Fit 
  • Communication Style

    Strengths

    • Strong experience in outbound sales and lead generation
    • Ability to build rapport and trust with customers
    • Perseverance and strategic approach in converting prospects

      Classified as an Aspiring Talent in the real estate market. Exhibits high SC adaptive personality traits. Because of his high degree of patience, some may look toward him as a generous teacher, mentor, or coach for complex projects or problems.  Works very effectively in specialized areas of work processes, and may serve as the ‘glue’ that holds a complex project together.  Shows extremely high levels of patience in working with others.  Once he has established a project routine, pattern, or rhythm, he has a remarkable ability to follow that pattern or procedure with enduring patience.  

      DISC Summary

      Internet Speed Test

      Exceeds Expectations – 306.46 Mbps download and 316.51 Mbps upload (Converge) for primary connection

      Typing Test

      Exceeds Expectations -​ 36.74 WPM with 95.65% accuracy

      Desktop Specification

      Exceeds Expectations  -AMD Ryzen 7 6800H with 24 GB RAM on Win 11