Robinson D.


Relevant Experience

  •  Tech Check Analyst for Hinduja Global Solutions l Bridgetowne from 2022 to 2024
  • Desktop Support Engineer for Phil-data Business Inc., from 2021 to 2022 

Tools: Microsoft Office, Adobe After Effects, Adobe Illustrator, Adober Premiere ProMicrosoft Teams, Microsoft Outlook, Nitro ticketing system company based, Salesforce, Citrix Workspace, Cisco Anyconnect Software, Genesys Softphone , Avaya OneX









    Key Area of Expertise

    Software Support

    Hardware Support

    Ticket Management

    Years of IT Support Experience

    2+ years

    Educational Background

    Computer Engineering

    States Supported


    Classified as an Aspiring Talent in the field of IT Support. Exhibits high Cd adaptive personality traits. He likes to be aware of the rules, procedures, and protocol so that he can follow them and may display disappointment when others don’t follow the same standards. He is highly aware of the dangers of making mistakes through hasty decisions and tends to be most effective in a work culture where conflicts are kept to a minimum. Additionally, he supports the idea that assigning roles and responsibilities grows an effective and efficient organization and places importance on having accurate data on which to make decisions. Moreover, he may not verbalize criticism unless asked, at which point he may become a wealth of practical information and ideas. He sets an example for others in being systematic and logical in developing procedures and tends to be more modest and conservative than egocentric, doing things ‘by-the-book’ and expecting others to do the same.

    DISC Summary

    Internet Speed Test

    Exceeds Expectations – 293.81 Mbps download and 266.79 Mbps upload for primary (PLDT) and 192 Mbps for secondary (Globe)

    Typing Test

    Exceeds Expectations -​ 50.69 WPM with 89.91% accuracy

    Desktop Specification

    Exceeds Expectations – AMD Ryzen 5 with 32GB RAM on Win10