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Rodolf Dave

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Relevant Experience

Operations Support Specialist with BrivityVA since August 2021. Responsible for setting up and building Brivity CRM, CMA and KWKLY for new clients. Perform website quality review and publishing. Collaborate with different teams such as but not limited to Imports, MLS and Design to ensure launch process efficiency. Provide direct support for client partners in database management and assist in select transaction-related tasks when necessary. 

Customer Support Specialist promoted to Team Leader/ Supervisor for multiple US-based companies through Teleperformance, Convergys, Aegis People Support from February 2004 to July 2019. Started supporting customers of US-based telecom companies of their concerns, from as simple as billing questions to as complex as providing technical support where necessary. Develop and train new team members and provide support as needed. Manage and supervise team’s productivity and performance.

Tools: Brivity CRM, CMA, KWKLY, MLS, Trello, BR360, Canva, Microsof Office Suite

    Self Introduction

    Full-Time

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    Part-Time

    $1,000

    Full-Time

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    Part-Time

    $1,250

    Key Area of Expertise

    Executive Assistance

    Lead Coordination

    Database Management

    Operational Management

    Years of Real Estate Experience

    3 years

    Educational Background

    Physical Therapy

    States Supported

    US

    Classified as an Experienced Talent in real estate. Exhibits high CD adaptive personality traits. Enjoys developing unusual responses or new ideas or solutions to existing problems. A drive toward aggression and assertiveness is softened a bit by an internal sensitivity. Motivated by having authority equal to responsibility. Able to look at a project from both a big-picture perspective and the details and minutia that contribute to each step. Motivates others on the team with a sense of competition and urgency. Evaluates others by their ability to bring about change and accomplish a task quickly and with high-quality control. Shows dominance in many new situations and an ability to quickly analyze the facts.

    DISC Summary

    Internet Speed Test

    Exceeds Expectations – 108.22 Mbps download and 43.59 Mbps upload for primary (Globe Telecom) and 21.60 Mbps download and 12.09 Mbps upload for secondary (Smart)

    Typing Test

    Meets Expectations -​ 35.32 WPM with 96.98% accuracy

    Desktop Specification

    Exceeds Expectations  – AMD Ryzen 7 with 16 GB RAM on Win11