Rodolf Dave

Photo_MeranoR

Relevant Experience

Operations Support Specialist/ Technical Support/ Account Manger with BrivityVA  since August 2021. Responsible for setting up and building Brivity CRM, CMA and KWKLY for new clients. Perform website quality review and publishing. Collaborate with different teams such as but not limited to Imports, MLS and Design to ensure launch process efficiency. 

Customer Support Specialist promoted to Team Leader/ Supervisor for multiple US-based companies through Teleperformance, Convergys, Aegis People Support from February 2004 to July 2019. Started supporting customers of US-based telecom companies of their concerns, from as simple as billing questions to as complex as providing technical support where necessary. Develop and train new team members and provide support as needed. Manage and supervise team’s productivity and performance. 

Tools: Brivity CRM, CMA, KWKLY, MLS, Trello, BR360, Canva, Microsof Office Suite

    Full-Time

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    Part-Time

    $1,000

    Full-Time

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    Part-Time

    $1,250

    Key Area of Expertise

    Executive Assistance

    Lead Coordination

    Database Management

    Operational Management

    Years of Real Estate Experience

    3 years

    Educational Background

    Physical Therapy

    States Supported

    US

    Classified as an Experienced Talent in real estate. Exhibits high CI adaptive personality traits. Motivated to bring a high optimism and a desire to win on projects and assignments. Tends to be considerate of others on the team and persuades in an assertive manner without being demanding. Has the ability to carry out detailed action plans and verbalize the steps in an articulate manner. Wants to be seen as one who can help initiate complex processes and activity.

    DISC Summary

    Internet Speed Test

    Exceeds Expectations – 108.22 Mbps download and 43.59 Mbps upload for primary (Globe Telecom) and 21.60 Mbps download and 12.09 Mbps upload for secondary (Smart)

    Typing Test

    Meets Expectations -​ 35.32 WPM with 96.98% accuracy

    Desktop Specification

    Exceeds Expectations  – AMD Ryzen 7 with 16 GB RAM on Win11