Sarah Jane

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Relevant Experience

Real Estate Virtual Assistant at RE/MAX supporting 4 agents from April 2019 – May 2024 focusing on Transaction Coordination, Database Management and Lead Generation. Managed an average of 3 listings and 5 closings per month. Schedule appointments, follow up leads and handle various admin tasks.

Lead Support Analyst for a client on Upwork from May 2022- October 2022 managing communication and refund requests from customers.

Customer Service Representative for Concentrix, Salamat Services and CSS Corp ICT Services from April 2013 – April 2019. Answer incoming calls from customers based in the US. Provide technical support, answer general inquiries and upsell products and services.

Tools: Google Workspace, Microsoft Office Suite, Dropbox, Realtor.ca, GeoWarehouse, Skyslope, DocuSign, FollowUpBoss, Ring Central, Sierra, Brokerbay

    Self Introduction

    Full-Time

    $1,850

    Part-Time

    $1,150

    Full-Time

    $2,100

    Part-Time

    $1,400

    Key Area of Expertise

    Executive Assistance

    Transaction Management

    Lead Coordination

    Database Management

    Years of Real Estate Experience

    5 years and 1 month

    Educational Background

    Computer Engineering

    States Supported

    Canada

    Classified as a Signicant Contributor in real estate. Exhibits high SC adaptive personality traits. Drives for quick, visible results coupled with an equal drive for high quality control. In an ideal world, both can be accomplished simultaneously. Motivated to be an initiator of creative new ideas and seen as an agent of change within an organization. Persuades others by being a pace-setter in finding solutions to problems. Shows dominance in many new situations and an ability to quickly analyze the facts.

    DISC Summary

    Internet Speed Test

    Exceeds Expectations – 175.04 Mbps download and 107.01 Mbps upload for primary (Converge) and 49.78 Mbps download and 14.60 Mbps upload for secondary (DITO)

    Typing Test

    Meets Expectations -​ 33 WPM with 92.63% accuracy

    Desktop Specification

    Exceeds Expectations  – Intel Core i5 with 8 GB RAM on Win11