Prior Experience

Operations Support Specialist for Brivity VA since August 2021 performing the following tasks:

Transaction Coordinator – Managed real estate transactions from contract to closing, ensuring deadlines and requirements were met while maintaining accurate records in CRM systems. Assisted agents with administrative tasks, managed listings in Realtracs and ShowingTime, scheduled professional photos, and prepared contracts, offers, and commission documents. Provided exceptional customer service by handling inquiries, ensuring clear communication, and fostering strong client relationships.

Operations Coordinator & Recruitment – Led operational and recruitment efforts by managing data entry, onboarding new agents through various platforms, and supporting the team in achieving real estate goals. Scheduled appointments, maintained organized records, and facilitated team power-up sessions to enhance productivity. Ensured smooth daily operations by assisting agents, handling client interactions, and maintaining efficient systems.

Human Resource Specialist for Ryder and Sparks Prime Corporation and Artisio Design from May 2019 to July 2021. Reviewed and screened resumes to identify qualified candidates, briefed applicants on job responsibilities and benefits, and assisted with job postings. Maintained personnel records, ensured compliance with regulations, conducted workplace training, and monitored employee attendance and performance. Assigned employees based on client needs, generated reports to track engagement and attrition, and supported overall HR operations. 

Tools: Brivity, KW Command, Showingtime, Realtracs, Transaction Desk, Follow-up Boss