Vanessa D

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Relevant Experience

Operations Manager for The Educulture Pod Inc, an academic online-based company focusing on language development (English). Responsible for managing the daily operations from responding to client inquiries, sourcing for new clients, sourcing & recruiting tutors, to collaborating with course builders to create custom-fit training programs for clients based on proficiency level. 

Heatlhcare Associate through the business process outsourcing industry for a US-based insurance company from February 2020 to August 2021. Responsible for securing pre-cerification requests for patients, answering questions about authorization request, including status and timelines. 

English as Second Language Teacher for Insky Education from August 2017 to January 2020.

    Self Introduction

    Full-Time

    $1,500

    Part-Time

    $1,000

    Full-Time

    $1,750

    Part-Time

    $1,250

    Interview Summary

    Vanessa demonstrated a strong understanding of her current role and its relevance to the position she is applying for. She showcased adaptability by adjusting her approach based on feedback and changing circumstances, and effectively managed multiple high-priority tasks. Vanessa also displayed accountability by setting and achieving challenging goals, and she showed a strong customer service orientation by handling difficult customer interactions with positive outcomes. Her communication style was clear and detailed, although there is room for improvement in learning from customer service experiences and adjusting communication styles based on audience needs.

    Ratings

    • Adaptability 
    • Accountability for results 
    • Achievement Motivation 
    • Customer Service Orientation 
    • Communication Style 

    Strengths

    • Adaptability in handling unexpected changes and feedback
    • Accountability in setting and achieving challenging goals
    • Effective customer service orientation with positive outcomes

    Classified as an Aspiring Talent in the real estate market. Exhibits high CSD adaptive personality traits. Brings a very high level of conscientiousness and follow-through in working on detailed projects and complex assignments.Tends to judge others by objective standards, and want to be evaluated herself by specific criteria as well. Extremely high sense of quality control and detail orientation in all you do for the team or organization. Project decisions are made after careful consideration of all variables and inputs. Evaluates others on the job by their own use of procedures, standards, and quality action.

    DISC Summary

    Internet Speed Test

    Exceeds Expectations – 310.69 Mbps download and 317.55 Mbps upload (PLDT Fiber) for primary connection and 30.83 Mbps download and 16.43 Mbps upload (Carmona) for secondary connection

    Typing Test

    Exceeds Expectations -​ 69.21 WPM with 100% accuracy

    Desktop Specification

    Meets Expectations  – Intel Core i5-8265U with 8 GB RAM on Win 11 Pro